Kempinski Hotel Grand Arena Bansko
2770 Bansko, Pirin Street 96
Informations about hotel
Accomodation
Being the only ski-in and ski-out hotel in Bansko, Kempinski Hotel Grand Arena Bansko is located in the very heart of the mountain resort, right across the Gondola lift station. The five-star luxury hotel features 157 Alpine-style rooms, including 25 suites and an exclusive Presidential Suite, fully renovated Kempinski The Spa, four conference rooms and dining rooms with spectacular views of the majestic Pirin Mountains, offering an authentic Kempinski gourmet experience. The Gallery restaurant offers themed buffets throughout the winter and BBQ at the sunlit terrace during the summer. The guests can explore the spirit of Mediterranean cuisine at Come Prima Restaurant in a romantic and cosy ambience. Live cooking by the hotel’s international culinary team headed by Executive Chef Nikola Todorov (instead of Trevor Portelli) in the open kitchen. In the winter, The Sushi Bar and Teppanyaki Grill welcome guests for an exquisite meal and show by expert Teppanyaki chefs. In summer, La Veranda Bar & Lounge offers not only a breathtaking view of the mountain but also a unique menu, superb summer cocktails and the sushi corner by the pool. Piano bar Sing Sing warms up the winter nights with amazing live performances and a spirited atmosphere. The Lobby Bar is the perfect place for a morning coffee or a light snack for lunch, or even a nice cocktail in front of the cosy fireplace on cold winter nights. Free access to a 24-hour gym and to a thermal area of the Spa is included. It offers Finish sauna, Herbal sauna, sanarium, infrared cabin, experience showers, deep digital detox area, tailor-made aroma steam bath, laconium, one indoor and two outdoor swimming pools, kids outdoor swimming pool, indoor and outdoor hot tub and a unique snow room. Family-friendly Kempinski Hotel Grand Arena Bansko Bansko has a supervised Kids Club offering complimentary childcare for all hotel guests with children aged 3 to 12 years old with a daily programme with a variety of amusing activities and games. The hotel can organise airport pick-up and drop-off from Sofia and Thessaloniki International Airport.
Please inform Kempinski Hotel Grand Arena Bansko in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Guests under the age of 18 can only check in with a parent or official guardian. La Veranda Pool is closed from Tue 28 Nov 2023 until Thu 18 Jul 2024 La Veranda Pool is closed from Tue 26 Mar 2024 until Thu 18 Jul 2024 La Veranda Pool is closed from Mon 09 Sept 2024 until Fri 18 Jul 2025 La Veranda Pool is closed from Fri 13 Sept 2024 until Thu 17 Jul 2025 If you arrive with children, please inform the property about their age. An extra charge will apply for children 6 years old and above. You can use the Special Requests box when booking or contact the property directly. Please note that smoking is strictly prohibited in all areas and penalty fees apply. The hotel has the right to preauthorize the provided card at any time after confirmation. Please note that the half-board plan includes daily buffet breakfast and daily dinner (3-course menu or buffet style, upon the hotel's availability; meals only). Drinks are at a surcharge. Please note that rates on 31 December 2023 include a compulsory New Year's Gala dinner for the number of people included in the reservation. We can accommodate pets up to 10 kilos and charges will applied
WiFi is available in all areas and is free of charge.
Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.
Pets are allowed on request. Charges may be applicable.
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any cots.
You haven't added any extra beds.
Facilities
Parking, Restaurant, Pets allowed, Room service, Meeting/banquet facilities, Bar, 24-hour front desk, Tennis court, Sauna, Fitness centre, Garden, Terrace, Non-smoking rooms, Airport shuttle, Fishing, Business centre, Babysitting/child services, Laundry, Dry cleaning, Facilities for disabled guests, Skiing, Barber/beauty shop, Family rooms, Breakfast in the room, Ironing service, Internet services, Lift, Express check-in/check-out, Solarium, Safety deposit box, Valet parking, Currency exchange, Spa and wellness centre, Massage, Billiards, Soundproof rooms, Hiking, BBQ facilities, Packed lunches, Car hire, Cycling, Tour desk, Hammam, Heating, Fax/photocopying, Horse riding, Luggage storage, WiFi, Ski storage, Indoor pool, Outdoor pool, Free WiFi, Non-smoking throughout, Air conditioning, ATM/cash machine on site, Snack bar, Sun terrace, Outdoor pool (all year), Outdoor pool (seasonal), Indoor pool (all year), Concierge service, Private check-in/check-out, Shuttle service (additional charge), Ski pass vendor, Special diet menus (on request), Trouser press, Airport shuttle (additional charge), Lockers, Shared lounge/TV area, Kids' club, Daily housekeeping, Parking on site, Private parking, WiFi available in all areas, Board games/puzzles, Indoor play area, Kids' outdoor play equipment, Kid meals, Kid-friendly buffet, Parking garage, Electric vehicle charging station, Accessible parking, Pool with view, Heated pool, Plunge pool, Pool cover, Wine/champagne, Fruits, Tennis equipment, Pet basket, Pet bowls, Sun loungers or beach chairs, Sun umbrellas, Outdoor furniture, Beauty Services, Facial treatments, Waxing services, Make up services, Hair treatments, Manicure, Pedicure, Hair cut, Hair colouring, Hair styling, Body treatments, Body scrub, Body wrap, Light therapy, Spa facilities, Steam room, Spa lounge/relaxation area, Foot bath, Spa/wellness packages, Massage chair, Fitness, Yoga classes, Fitness classes, Personal trainer, Fitness/spa locker rooms, Kids' pool, Swimming pool, Shuttle service, Walking tours, Bike tours, Themed dinner nights, Happy hour, Tour or class about local culture, Cooking class, Archery, 24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, Fire extinguishers, Swimming Pool, Bicycle rental, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Physical distancing in dining areas, Food can be delivered to guest accommodation, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Invoice provided, Property is cleaned by professional cleaning companies, All plates, cutlery, glasses and other tableware have been sanitized, Guests have the option to cancel any cleaning services for their accommodation during their stay, Delivered food is securely covered, Access to health care professionals, Face masks for guests available