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Informations about hotel

Location

Everything you might need to have a good rest, all in one place! Resort «Serenade Punta Cana Beach & Spa Resort - All Inclusive» is located in Punta Cana. This resort is located in 10 km from the city center. You can take a walk and explore the neighbourhood area of the resort. Places nearby: Palma Real Shopping Village, Cocotal Golf and Country Club and Cortecito Beach.

Accomodation

At the resort
You can stop by the bar. You can stop by the restaurant. Free Wi-Fi is available on the territory. Ask for more information when checking in. If you travel by car, there’s a free parking zone.
The following services are also available for the guests: a massage room, a sauna and a spa center. Sports fans are going to love a fitness center and a gym. Get ready for a fun and exciting vacation! Here’s what you will find on the premises: a casino. Here, you can treat yourself with water procedures as there will be an outdoor pool.
For business meetings, there is a conference hall. There are playrooms for children at the resort. They will be having so much fun that you might have to spend the evening with adults. The tour assistance desk of the resort will help you book an excursion. You can take your pet with you for the journey. Pets are allowed.
Accessible for guests with disabilities: the elevator helps them to go to the highest floors. There are other services available for the guests of the resort. For example, a laundry, ironing, press and a concierge. The staff of the resort will be happy to talk to you in English and Spanish.

Room amenities
Here’s what you’ll find in the room to have a rest after a long day: a TV, a mini-bar, a bathrobe and slippers. Please note that the listed services may not be available in all the rooms.

Additional information

Meals
Information about the type of meals included in the price is indicated in the rate details.

Pets
Pets are allowed for an additional fee. Price of accommodation: 6,000.00 DOP per stay.

Extra info

Pool access available from 9:00 AM to 6:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
Contactless check-out is available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

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