Cayo Exclusive Resort & Spa
72053 Eloúnda, Plaka
Informations about hotel
Accomodation
Located in Elounda, 400 metres from Plaka Beach, Cayo Exclusive Resort & Spa provides accommodation with a seasonal outdoor swimming pool, free private parking, a fitness centre and a garden. This 5-star resort offers room service and a concierge service. The accommodation offers a 24-hour front desk, airport transfers, a shared lounge and free WiFi throughout the property. The resort will provide guests with air-conditioned rooms offering a desk, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. At Cayo Exclusive Resort & Spa every room has bed linen and towels. A buffet, à la carte or continental breakfast is available daily at the property. At the accommodation you will find a restaurant serving Mediterranean and international cuisine. Vegetarian, dairy-free and gluten-free options can also be requested. Bike hire and car hire are available at this resort and the area is popular for cycling. Spinalonga Beach is 1.9 km from Cayo Exclusive Resort & Spa, while Lake Voulismeni is 16 km away. The nearest airport is Heraklion International Airport, 60 km from the resort.
Please inform Cayo Exclusive Resort & Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Guests under the age of 18 can only check in with a parent or official guardian. Cayo Pool #1 is closed from Wed 01 Nov 2023 until Wed 08 May 2024 Cayo Pool #2 is closed from Wed 01 Nov 2023 until Wed 08 May 2024 Main Restaurant Ambrosia is closed from Wed 01 Nov 2023 until Wed 08 May 2024 Sage & Thyme Mediterranean Restaurant is closed from Wed 01 Nov 2023 until Wed 08 May 2024 Kelari Gourmet Restaurant is closed from Wed 01 Nov 2023 until Wed 08 May 2024 Stone Beach by Cayo is closed from Wed 01 Nov 2023 until Wed 08 May 2024 Spa/wellness centre is closed from Wed 01 Nov 2023 until Wed 08 May 2024 Bar is closed from Wed 01 Nov 2023 until Wed 08 May 2024 Sauna is closed from Wed 01 Nov 2023 until Wed 08 May 2024 Fitness centre is closed from Wed 01 Nov 2023 until Wed 08 May 2024 Family Duplex rooms are addressed to families with children over the age of 5 years as these consist of 2 levels communicating with internal stairs. (entrance level +basement level). Children under the age of 4 must always be under their parents' supervision. The hotel has no responsibility
WiFi is available in all areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
Pets are not allowed.
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children from 2 years old to 12 years old stay for € 70 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Facilities
Parking, Restaurant, Room service, Meeting/banquet facilities, Bar, 24-hour front desk, Sauna, Fitness centre, Garden, Terrace, Non-smoking rooms, Airport shuttle, Fishing, Business centre, Babysitting/child services, Laundry, Dry cleaning, Facilities for disabled guests, Barber/beauty shop, Family rooms, Breakfast in the room, Ironing service, Free parking, Internet services, Lift, Express check-in/check-out, Safety deposit box, Valet parking, Spa and wellness centre, Massage, Windsurfing, Soundproof rooms, Hiking, BBQ facilities, Packed lunches, Car hire, Cycling, Heating, Fax/photocopying, Diving, Horse riding, Luggage storage, WiFi, Outdoor pool, Free WiFi, Non-smoking throughout, Air conditioning, Snack bar, Sun terrace, Outdoor pool (seasonal), Concierge service, Private check-in/check-out, Shuttle service (additional charge), Special diet menus (on request), Trouser press, Airport shuttle (additional charge), Shared lounge/TV area, Evening entertainment, Daily housekeeping, Parking on site, Private parking, WiFi available in all areas, Kid meals, Street parking, Electric vehicle charging station, Accessible parking, Wheelchair accessible, Toilet with grab rails, Emergency cord in bathroom, Pool with view, Salt-water pool, Pool bar, Wine/champagne, Fruits, Airport pick up, Airport drop off, Visual aids: Tactile signs, Sun loungers or beach chairs, Sun umbrellas, Outdoor furniture, Beauty Services, Facial treatments, Waxing services, Make up services, Hair treatments, Manicure, Pedicure, Hair cut, Hair styling, Body treatments, Body scrub, Body wrap, Spa facilities, Steam room, Spa lounge/relaxation area, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Fitness, Personal trainer, Fitness/spa locker rooms, Swimming pool, Beach, Shuttle service, Movie nights, Walking tours, Bike tours, Themed dinner nights, Tour or class about local culture, Cooking class, Live music/performance, 24-hour security, Key card access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Swimming Pool, Bicycle rental, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Physical distancing in dining areas, Food can be delivered to guest accommodation, Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available, Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas, Invoice provided, All plates, cutlery, glasses and other tableware have been sanitized, Guests have the option to cancel any cleaning services for their accommodation during their stay, Breakfast takeaway containers, Delivered food is securely covered, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available