Grand Tien Shan Hotel
050000 Almaty, Bogenbay Batyr Street 115/105
Informations about hotel
Accomodation
Stylish restaurants, a spa centre with indoor pool and free Wi-Fi are featured at this central hotel, located opposite Almaty’s Kunaev Park. Gogol Keshesi Tram Stop is 300 metres away. Elegant, air-conditioned rooms with rich carpet flooring and modern en suite bathrooms are offered at Grand Tien Shan Hotel. Each includes satellite TV, bathrobes and toiletries. International and Kazakh dishes are offered at the Nauryz restaurant, and an American-style breakfast is served every morning. Guests can enjoy drinks in the Cigara Club or in the lobby bar. Grand Tien Shan‘s Bali spa includes a fitness centre, saunas and a steam bath. Massages and cosmetic treatments can be booked at the Velours de Rose beauty salon. The hotel is just a 5-minute walk from many of Almaty’s sights, including the Abay Opera House and the Ascension Cathedral.
Please inform Grand Tien Shan Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Please note that children younger than 6 years old are not allowed to visit the spa centre. Children of 6-12 years old are allowed only if accompanied by their parents according to the following schedule: -07.00 a.m. – 17.00 p.m. on weekdays - 07.00 a.m. - 15.00 p.m. on Saturdays On Sundays children younger than 12 years old are not allowed to visit the spa centre.
WiFi is available in all areas and is free of charge.
No parking available.
Pets are not allowed.
Children of any age are allowed.
Children up to and including 5 years old stay for free when using an existing bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Facilities
Restaurant, Room service, Meeting/banquet facilities, Bar, 24-hour front desk, Sauna, Fitness centre, Non-smoking rooms, Airport shuttle, Business centre, Laundry, Dry cleaning, Barber/beauty shop, Family rooms, Breakfast in the room, Ironing service, Internet services, Lift, Express check-in/check-out, Solarium, Safety deposit box, Spa and wellness centre, Massage, Packed lunches, Tour desk, Hammam, Heating, Fax/photocopying, Luggage storage, WiFi, Indoor pool, Free WiFi, Air conditioning, Designated smoking area, ATM/cash machine on site, Indoor pool (all year), Concierge service, Shuttle service (additional charge), Special diet menus (on request), Trouser press, Airport shuttle (additional charge), WiFi available in all areas, Airport pick up, Airport drop off, Swimming pool, Shuttle service, 24-hour security, Key access, Key card access, Security alarm, Smoke alarms, Fire extinguishers, Swimming Pool, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Physical distancing in dining areas, Food can be delivered to guest accommodation, Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, Physical distancing rules followed, Mobile app for room service, All plates, cutlery, glasses and other tableware have been sanitized, Guests have the option to cancel any cleaning services for their accommodation during their stay, Breakfast takeaway containers, Delivered food is securely covered, Thermometers for guests provided by property, Face masks for guests available