Diplomat Hotel By Ag Hotels Group
010000 Astana, 29/1 D.konaev Street
Informations about hotel
Accomodation
Located in the centre of Astana City, Diplomat Hotel by AG Hotels Group features a spa centre with a gym, a swimming pool and a sauna. Free WiFi is provided. Astana International Airport is only a 10-minute drive away. Behind a rounded, modern façade the Diplomat Hotel & Business Center offers stylish, classic-style rooms with warm colours and tall windows with panoramic views. All air-conditioned rooms include cable TV, seating area, minibar and complimentary bathrobe. A buffet breakfast is served every morning in the Diplomat’s restaurant. The restaurant as well offers European cuisine. The lobby bar, located on the ground floor, serves a variety of drinks, snacks and main dishes. Facilities at the Diplomat Hotel Astana include a luggage storage and concierge service. A tour desk and childcare services are also available. The meeting and banquet facilities can fit up to 250 people. The Baiterek Tower, Singing Fountain and Watergreen Boulevard are all within 500 metres of the Diplomat Hotel & Business Centre. Several shopping malls are also nearby.
Please inform Diplomat Hotel by AG Hotels Group in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Please note that the spa centre works daily from 07:00 until 00:00.
WiFi is available in all areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
Pets are not allowed.
Children of any age are allowed.
Children up to and including 6 years old stay for free when using an available cot.
Children up to and including 7 years old stay for free when using an existing bed.
Children from 6 years old to 12 years old stay for KZT 5,000 per person per night when using an available extra bed.
People 13 years old and over stay for KZT 10,000 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Facilities
Parking, Restaurant, Room service, Meeting/banquet facilities, Bar, 24-hour front desk, Sauna, Fitness centre, Terrace, Non-smoking rooms, Laundry, Family rooms, Ironing service, Free parking, Internet services, Lift, Express check-in/check-out, Safety deposit box, Currency exchange, Spa and wellness centre, Massage, Soundproof rooms, Tour desk, Hammam, Heating, Fax/photocopying, Luggage storage, WiFi, Indoor pool, Free WiFi, Non-smoking throughout, Air conditioning, Designated smoking area, ATM/cash machine on site, Indoor pool (all year), Trouser press, Lockers, Daily housekeeping, Parking on site, Private parking, WiFi available in all areas, Street parking, Accessible parking, Wine/champagne, Fruits, Coffee house on site, Spa facilities, Steam room, Spa lounge/relaxation area, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Fitness, Fitness/spa locker rooms, Kids' pool, Swimming pool, 24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Swimming Pool, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Physical distancing in dining areas, Food can be delivered to guest accommodation, Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas, Invoice provided, All plates, cutlery, glasses and other tableware have been sanitized, Guests have the option to cancel any cleaning services for their accommodation during their stay, Delivered food is securely covered