The Ritz-carlton, Astana

*****

010000 Astana, Dostyk Street 16

Facilities in hotel

Important

on-line

9.4

Informations about hotel

Accomodation

Offering a spa center and a swimming pool, the Ritz-Carlton Astana is set in Talan Towers in the heart of Astana business center. Guests can enjoy the on-site restaurant and panoramic views of the city. Every room at this hotel is air conditioned and is fitted with a flat-screen TV and a mini-bar. Certain rooms feature a seating area where you can relax. The rooms are fitted with a private bathroom. For your comfort, you will find a hairdryer, bathrobes, slippers and free toiletries. The spa center at Ritz Carlton Astana offers a variety of beauty treatments, massage and saunas. Guests can energize in the on-site fitness center. The hotel also offers car hire, and there is a business center at the property as well as the luxury shopping mall. For those seeking luxury shopping experiences, Talan Gallery offers a selection of high-end brands. Bayterek Monument is 1969 feet from The Ritz-Carlton, Astana, while Nurzhol Boulevard is 984 feet from the property. The nearest airport is Astana International Airport, 8.4 mi from the property. Couples in particular like the location – they rated it 9.7 for a two-person trip.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform The Ritz-Carlton, Astana in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A tourist tax of 5% is applicable to all foreign guests. This tax is not included in the room rate and must be paid upon check-in.

WiFi is available in all areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
Pets are allowed. Charges may be applicable.
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 5 years old stay for free when using an existing bed. Children from 6 years old to 11 years old stay for KZT 11,000 per person per night when using an existing bed. People 3 years old and over stay for KZT 22,400 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Facilities

Parking, Restaurant, Pets allowed, Room service, Meeting/banquet facilities, Bar, 24-hour front desk, Sauna, Fitness centre, Terrace, Non-smoking rooms, Business centre, Laundry, Dry cleaning, Facilities for disabled guests, Barber/beauty shop, Family rooms, Breakfast in the room, Ironing service, Free parking, Internet services, Lift, Express check-in/check-out, Safety deposit box, Valet parking, Currency exchange, Spa and wellness centre, Massage, Hot tub/Jacuzzi, Soundproof rooms, Car hire, Tour desk, Heating, Fax/photocopying, Luggage storage, WiFi, Indoor pool, Free WiFi, Non-smoking throughout, Air conditioning, Designated smoking area, ATM/cash machine on site, Indoor pool (all year), Concierge service, Private check-in/check-out, Special diet menus (on request), Trouser press, Daily housekeeping, Grocery deliveries, Parking on site, Private parking, WiFi available in all areas, Board games/puzzles, Kid meals, Parking garage, Electric vehicle charging station, Accessible parking, Wheelchair accessible, Toilet with grab rails, Heated pool, Wine/champagne, Fruits, Pet basket, Pet bowls, Coffee house on site, Sun loungers or beach chairs, Outdoor furniture, Beauty Services, Facial treatments, Make up services, Hair treatments, Manicure, Pedicure, Hair cut, Hair colouring, Hair styling, Body treatments, Body scrub, Body wrap, Spa facilities, Steam room, Spa lounge/relaxation area, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Fitness, Yoga classes, Fitness classes, Personal trainer, Fitness/spa locker rooms, Swimming pool, Temporary art galleries, Stand-up comedy, Walking tours, Themed dinner nights, Tour or class about local culture, Cooking class, Live music/performance, 24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Swimming Pool, Bicycle rental, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Staff follow all safety protocols as directed by local authorities, Cashless payment available, Mobile app for room service, Guests have the option to cancel any cleaning services for their accommodation during their stay, Breakfast takeaway containers, Delivered food is securely covered, Face masks for guests available