Live Aqua Monterrey
66260 Monterrey, Avenida Lazaro Cardenas,2424. Trebol Park
Informations about hotel
Accomodation
Set in Monterrey, 200 metres from Fashion Drive, Live Aqua Monterrey is a luxurious resort which boasts a restaurant, bar and free WiFi. Private parking and business centre are available on site. Each room can be aromatised and comes with a flat-screen TV with cable channels. You will also find a coffee machine in the room. All rooms are fitted with a private bathroom fitted with a bath or shower. For your comfort, you will find free toiletries and a hair dryer. Aerocentro de Monterrey is 1.7 km from Live Aqua Monterrey, while Obispado Museum is 2.5 km away. The nearest airport is Monterrey International Airport, 26 km from the property.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Please note that the spa is open from 08:00 until 21:00. 25 percent off on food and beverage. Discount does not apply for breakfast. Discounts are non cumulative. Other restrictions may apply. Not combinable with any other promo unless specified. Please note that the hotel only allows dogs. Extra cost per night of $2,000 MXN** plus taxes, per room. The rate includes accommodation for 1 dog and special cleaning. Only 1 small or medium dog weighing up to 20 kg or 2 that together weight 20 kg are allowed. The dog must always wear a harness, bib or leash and remain in permitted areas: Room, circulation areas and areas designated by the Hotel. The dog will not be able to enter consumption centers, swimming pools, gyms, event halls and restricted areas. The Guest will be responsible for the behavior of their dog and is obliged to pay for any damage or loss if it affects another guest, collaborator or client, or the hotel's facilities and/or furniture. For emotional support dogs, only one dog is accepted, and a medical certificate issued by a mental health specialist with a seal and professional license must be presented, valid for up to 12 months before the date of entry.
When booking more than 5 rooms, different policies and additional supplements may apply.
WiFi is available in the hotel rooms and is free of charge.
Free private parking is possible on site (reservation is not needed).
Pets are allowed. Charges may be applicable.
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
Children up to and including 12 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Facilities
Parking, Restaurant, Pets allowed, Room service, Meeting/banquet facilities, Bar, 24-hour front desk, Sauna, Fitness centre, Non-smoking rooms, Airport shuttle, Business centre, Laundry, Dry cleaning, Facilities for disabled guests, Family rooms, Breakfast in the room, Ironing service, Free parking, Internet services, Lift, Express check-in/check-out, Safety deposit box, Valet parking, Spa and wellness centre, Massage, Hot tub/Jacuzzi, Tour desk, Hammam, Heating, Fax/photocopying, Luggage storage, WiFi, Allergy-free room, Free WiFi, Non-smoking throughout, Air conditioning, Designated smoking area, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Airport shuttle (additional charge), Shared lounge/TV area, Daily housekeeping, Parking on site, Private parking, Kid-friendly buffet, Parking garage, Electric vehicle charging station, Accessible parking, Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink, Emergency cord in bathroom, Fruits, Airport pick up, Airport drop off, Visual aids: Braille, Visual aids: Tactile signs, Pet basket, Pet bowls, Beauty Services, Facial treatments, Body treatments, Body scrub, Spa facilities, Steam room, Spa lounge/relaxation area, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Fitness, Personal trainer, Fitness/spa locker rooms, Shuttle service, Live sport events (broadcast), 24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Physical distancing in dining areas, Food can be delivered to guest accommodation, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas, Invoice provided, Property is cleaned by professional cleaning companies, All plates, cutlery, glasses and other tableware have been sanitized, Guests have the option to cancel any cleaning services for their accommodation during their stay, Delivered food is securely covered, Face masks for guests available