The Royal Haciendas Resort & Spa
77710 Playa del Carmen, Km 289 Carretera Federal Chetumal - Puerto Juarez Lote 2 Mz 70
Informations about hotel
Accomodation
Located next to the beach on the Mayan Riviera, the Royal Haciendas Resort & Spa offers luxury suites set in tropical gardens. The complex offers swimming pools, tennis courts and a free shuttle to Playa del Carmen. All accommodations have free Wi-Fi, and many suites have a seating area with a flat-screen cable TV and DVD player. Some also have wonderful ocean views. The Royal Haciendas complex has a spa and wellness centre with Turkish baths. There is also a fitness centre. The beach next to the complex offers loungers and parasols. The Hacienda complex offers activities including diving. Nearby Playa del Carmen offers a good range of shops, bars and restaurants, as well as beautiful natural surroundings. Cancun International Airport is 30 minutes’ drive away.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. All reservations will be subject to the payment of an environmental tax, the cost of this tax will be MX $145.24. Prices are in Mexican pesos and per night payable directly at the hotel reception at the time of check in. Please note that guests staying on a Saturday night may need to change rooms. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to speed up this process. At least one of the guests registered in each suite must be over 25 years old and will be held accountable for the rest of the suite's occupants. Your reservation charge will appear on your credit card statement under the name of RoyalRes 8887214451. Please contact the property with any questions regarding the charge for this reservation. The name on the credit card used for payment must match the name of one of the guests on the reservation. Please note that you will be asked to present the same credit card and official identification at check-in. Early departure policy: No refunds will be given for any cancellation or modification made after check-in. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
WiFi is available in all areas and is free of charge.
Free public parking is possible on site (reservation is not needed).
Pets are not allowed.
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds.
Facilities
Parking, Restaurant, Room service, Bar, 24-hour front desk, Tennis court, Sauna, Fitness centre, Golf course (within 3 km), Garden, Terrace, Non-smoking rooms, Airport shuttle, Babysitting/child services, Laundry, Facilities for disabled guests, Barber/beauty shop, Family rooms, Games room, Free parking, Internet services, Lift, Solarium, Safety deposit box, Currency exchange, Spa and wellness centre, Massage, Children's playground, Hot tub/Jacuzzi, Canoeing, Car hire, Tour desk, Hammam, Diving, Snorkelling, Luggage storage, WiFi, Outdoor pool, Free WiFi, Air conditioning, ATM/cash machine on site, Private beach area, Snack bar, Sun terrace, Outdoor pool (all year), Concierge service, Entertainment staff, Water sport facilities on site, Airport shuttle (additional charge), Kids' club, Minimarket on site, Water park, Daily housekeeping, Parking on site, WiFi available in all areas, Airport pick up, Airport drop off, Tennis equipment, Sun loungers or beach chairs, Sun umbrellas, Beauty Services, Facial treatments, Body treatments, Body wrap, Back massage, Neck massage, Foot massage, Full body massage, Fitness, Yoga classes, Fitness classes, Swimming pool, Beach, Themed dinner nights, Swimming Pool, Bicycle rental, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Physical distancing in dining areas, Food can be delivered to guest accommodation, Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Contactless check-in/check-out, Screens or physical barriers placed between staff and guests in appropriate areas