Dreams Natura Resort & Spa - All Inclusive

77500 Puerto Morelos, Sm 31 Mz 03 Lote 101-21 Km 332 Carretera Cancun - Tulum

Facilities in hotel

Important

on-line

7.2

Informations about hotel

Accomodation

Located in Puerto Morelos, 19 km from Cancun Underwater Museum, Dreams Natura Resort & Spa - All Inclusive provides accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden. Featuring a kids' club, this property also welcomes guests with a restaurant, a water park and a terrace. The accommodation features room service, a 24-hour front desk and currency exchange for guests. The resort will provide guests with air-conditioned rooms offering a desk, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a shower. Free WiFi is available to all guests, while selected rooms are equipped with a patio. At Dreams Natura Resort & Spa - All Inclusive each room is fitted with bed linen and towels. Buffet and American breakfast options are available daily at the accommodation. Dreams Natura Resort & Spa - All Inclusive offers a children's playground. You can play billiards, table tennis and tennis at this 5-star resort, and the area is popular for snorkelling. Beto Avila Stadium is 26 km from the resort, while Cancun Government Palace is 27 km away. The nearest airport is Cancún International Airport, 14 km from Dreams Natura Resort & Spa - All Inclusive.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please inform Dreams Natura Resort & Spa - All Inclusive in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay. Pet Policy, only dogs under 22 lbs / 10 kg are allowed, one dog per room per night and only in specific categories with extra charge. · Pets can only be in areas dedicated to them, within the hotel facilities. Pets are not allowed in the pools, fitness centers, spa, shops, golf course, or the beach; They should not be left alone in the room for a period longer than two hours and they should be leashed at all times, or in a pet bag when they are not in the room. · Please remember that the number of pet rooms on the property is controlled and only available upon prior notification before your arrival, please contact the reservations department. The small pet program does not apply for certified animal services as required by law.

WiFi is available in all areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
Pets are allowed on request. Charges may be applicable.
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Facilities

Parking, Restaurant, Pets allowed, Room service, Meeting/banquet facilities, Bar, 24-hour front desk, Tennis court, Sauna, Fitness centre, Garden, Terrace, Non-smoking rooms, Business centre, Babysitting/child services, Laundry, Dry cleaning, Facilities for disabled guests, Barber/beauty shop, Family rooms, Games room, Breakfast in the room, Ironing service, Free parking, Internet services, Lift, Express check-in/check-out, Valet parking, Currency exchange, Spa and wellness centre, Massage, Children's playground, Billiards, Table tennis, Karaoke, BBQ facilities, Car hire, Tour desk, Snorkelling, Luggage storage, WiFi, Allergy-free room, Outdoor pool, Free WiFi, Non-smoking throughout, Air conditioning, Designated smoking area, ATM/cash machine on site, Snack bar, Sun terrace, Outdoor pool (all year), Concierge service, Entertainment staff, Nightclub/DJ, Private check-in/check-out, Special diet menus (on request), Trouser press, Water sport facilities on site, Kids' club, Minimarket on site, Beachfront, Evening entertainment, Water park, Daily housekeeping, Parking on site, Private parking, WiFi available in all areas, Water slide, Swimming pool toys, Indoor play area, Kids' outdoor play equipment, Kid meals, Kid-friendly buffet, Parking garage, Accessible parking, Wheelchair accessible, Toilet with grab rails, Higher level toilet, Infinity pool, Pool with view, Heated pool, Pool bar, Shallow end, Wine/champagne, Fruits, Tennis equipment, Coffee house on site, Sun loungers or beach chairs, Sun umbrellas, Outdoor furniture, Fence around pool, Beauty Services, Facial treatments, Waxing services, Make up services, Hair treatments, Manicure, Pedicure, Hair cut, Hair colouring, Hair styling, Body treatments, Body scrub, Light therapy, Spa facilities, Steam room, Spa lounge/relaxation area, Foot bath, Spa/wellness packages, Back massage, Couples massage, Full body massage, Massage chair, Fitness, Yoga classes, Fitness classes, Personal trainer, Fitness/spa locker rooms, Kids' pool, Swimming pool, Beach, Movie nights, Themed dinner nights, Tour or class about local culture, Cooking class, Live music/performance, Live sport events (broadcast), Aerobics, Bingo, 24-hour security, Key access, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Swimming Pool, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Physical distancing in dining areas, Food can be delivered to guest accommodation, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas, Invoice provided, Property is cleaned by professional cleaning companies, All plates, cutlery, glasses and other tableware have been sanitized, Guests have the option to cancel any cleaning services for their accommodation during their stay, Delivered food is securely covered, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available