Grand Residences Riviera Cancun, A Registry Collection Hotel - All Inclusive

*****

77580 Puerto Morelos, Blvd. El Cid, Unidad 28 Lote 1 Manzana 20 Superman, Puerto Morelos

Facilities in hotel

Important

on-line

Informations about hotel

Location

Sophisticated but very comfortable hotel «Grand Residences Riviera Cancun, a Registry Collection Hotel - All Inclusive» is located in Puerto Morelos. This hotel is located in 3 km from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Wet n' Wild, El Rey Ruins and Playa Delfines.

Accomodation

At the hotel
You can stop by the bar. Taste the local cuisine and have a rest in the restaurant. Have a cup of coffee in the cafe and, who knows, maybe it’s going to be the best one in the city. Free Wi-Fi is available on the territory. Ask for more information when checking in.
If you travel by car, there’s a parking zone. The following services are also available for the guests: a massage room, a spa center and a doctor. Sports fans will be able to enjoy a fitness center, a gym, a table tennis area and a diving club. You will find these entertainment amenities on the premises: a barbeque area.
Tourists who can’t live without swimming will appreciate a pool and an outdoor pool. For business meetings, there is: a business center, a conference hall, event facilities. Children will be happy, there is a playroom for them. The tour assistance desk of the hotel will help you book an excursion.
For the free movement around the city, the hotel offers a transfer for you. Accessibility: there is an elevator/lift. At the guests’ disposal, there’s also a laundry, dry cleaning, an ATM, private check-in and check-out, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the hotel speaks English and Spanish.

Room amenities
In the room, for you, there is a DVD player, an alarm clock, a shower, a TV, a mini-bar, a bathrobe and slippers. The room equipment depends on its category.

Additional information

Meals
Information about the type of meals included in the price is indicated in the rate details.

Extra info
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.
Contact the hotel for the pre-check-in instructions.
The breakfast is continental.
There is a free transfer to and from the airport. Please inform the property in advance if you want to use the service.Please note that guests staying on a Saturday night may need to change rooms. Grand Residences by Royal Resorts will work to avoid this scenario, but when necessary, management will work directly with the guest to streamline this process.Please note that the total amount of the reservation will be charged when booking (see Hotel Policies section). The reservation charge will appear on your statement under the name of: ROYALRES or Royal Reservation, Ft Lauderdale, FL - USA. Please contact us with any questions regarding the charge for this reservation after booking.At least one of the guests registered in each villa must be over 21 years old and will be accountable for the rest of the villa's occupants.The name on the credit card used for payment must match the name of one of the guests on the reservation. Please note that you will be asked to present the same credit card and Government-issued photo identification at check-in for incidental charges.Early departure policy: No refunds will be given for any cancellation or modification made after check-in. Cancellations or changes made after the check in are subject to the payment of an additional fee equal to 100% the cost of the reservation.A butler service is available upon request and has a charge of $50 USD.Children under 12 years stay free of charge while not exceed the maximum occupancy of the suite. Children aged 13 and older are considered an adult. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Grand Residences Riviera Cancun in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.