Serenity Authentic Glamping Tulum
77790 Xpu Ha, Carretera Federal Xpu-ha Km 265 Lote 6
Informations about hotel
Accomodation
Offering a garden and year-round outdoor pool, the property is located 18 km south of Playa del Carmen, 27 km from the famous Tulum archaeological site and at just 200 metres away from Xpu-Ha beach. The luxurious tented camp is surrounded by the native jungle and offer king and queen size beds, a colonial type desk, chair and large mirror. En suite bathrooms, toilet and separate shower plate are also included. Other facilities offered at the property include a destination expert desk, luggage storage and an array of activities that can be enjoyed in the surroundings, including snorkeling and diving. The property offers free parking. Playa del Carmen is only 20 minutes away and can be also reached via the shuttle service (extra fee).
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that the property requires a cash deposit or a credit card authorization upon arrival in order to take care of additional charges. The remaining credit will be refunded at the end of your stay. Early departures or unused nights are non refundable during all seasons. Please note that activities and services at the beach club have an extra charge per person. - Children under the age of 11 are not accepted. Children 12 years and up can stay with an additional cost of $35 USD per night.
WiFi is available in the hotel rooms and is free of charge.
Free private parking is possible on site (reservation is not needed).
Pets are not allowed.
Children ages 3 and older are allowed.
You haven't added any cots.
You haven't added any extra beds.
Children
The minimal age for children: 3 years.
Facilities
Parking, Restaurant, Room service, Bar, 24-hour front desk, Garden, Terrace, Non-smoking rooms, Airport shuttle, Fishing, Laundry, Family rooms, Games room, Ironing service, Free parking, Internet services, Safety deposit box, Spa and wellness centre, Massage, Hot tub/Jacuzzi, Packed lunches, Tour desk, Diving, Snorkelling, Luggage storage, WiFi, Outdoor pool, Free WiFi, Non-smoking throughout, Air conditioning, Designated smoking area, Private beach area, Sun terrace, Outdoor pool (all year), Concierge service, Shuttle service (additional charge), Special diet menus (on request), Airport shuttle (additional charge), Daily housekeeping, Parking on site, Private parking, Public Bath, Board games/puzzles, Kid meals, Accessible parking, Plunge pool, Shallow end, Wine/champagne, Fruits, Sun loungers or beach chairs, Sun umbrellas, Outdoor furniture, Beauty Services, Facial treatments, Body treatments, Body scrub, Body wrap, Spa facilities, Spa lounge/relaxation area, Spa/wellness packages, Back massage, Foot massage, Head massage, Full body massage, Swimming pool, Beach, Shuttle service, 24-hour security, Key access, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Swimming Pool, Bicycle rental, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Physical distancing in dining areas, Food can be delivered to guest accommodation, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Cashless payment available, Physical distancing rules followed, Invoice provided, All plates, cutlery, glasses and other tableware have been sanitized, Guests have the option to cancel any cleaning services for their accommodation during their stay, Delivered food is securely covered, Access to health care professionals, Face masks for guests available