Casa Altamar

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77781 Tancah, Bahia Tankah Tres, Lote # 16, Tancah

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Facilities in hotel

Important

on-line

Informations about hotel

Location

A great place to have a rest after an exciting day! Hotel «Casa Altamar» is located in Tancah. This hotel is located 1 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — Xel-Ha Water Park, Coba Ruins and Xcaret Eco Theme Park.

Accomodation

At the hotel
Taste the local cuisine and have a rest in the restaurant. Free Wi-Fi on the territory will help you to stay on-line. If you travel by car, you can park in a parking zone. Also, the following services are available for guests at the hotel: a spa center.
Tourists who can’t live without swimming will appreciate a pool. Want to have an excursion? Consult the tour assistance desk of the hotel. Additional services that the hotel offers to its guests: a laundry, dry cleaning, a safe-deposit box and a concierge.

Additional information

Meals
Information about the type of meals included in the price is indicated in the rate details.

Extra info
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Guests under 12 years old are not permitted at this adults-only property.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available.
  • Enhanced food service safety measures are in place.
  • Individually-wrapped food options are available for breakfast.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
  • This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).