Dreams Tulum Resort & Spa
77780 Tulum, Carretera Chetumal Puerto Juarez Km 236.7 Tankah
Informations about hotel
Accomodation
Among acres of tropical gardens and jungle, Dreams Tulum Resort & Spa is located just minutes' from the ancient Mayan ruins and the trendy and bohemian town of Tulum. Dreams Tulum is a AAA Four Diamond award-winning resort, with all the benefits of Unlimited-Luxury® - where everything is included. Dreams Tulum’s magnificent Mexican colonial architecture blends tastefully with an up scale contemporary design where every room offers a private and furnished terrace or balcony, marble bathroom, daily refreshed mini-bar and 24-hour room service. Dreams Tulum also offers a secluded adults-only section and swim out suites for direct access to a pool. Additionally, there is a splash park for kids located near the Explorer’s Club. The pools are heated from December and March depending on climate conditions. Dreams Tulum sits on 2 miles of powdery white sand with activities to make the whole family happy including on-site watersports and dive shop, discounted greens fees at the nearby Riviera Maya Golf Club, an Explorer’s Club for Kids and a Core Zone Teens Club. The Dreams Spa by Pevonia® offers serene jungle and beach cabins, a spa pantry for guests to create their own spa products and a Temazcal for a traditional Mayan spa ceremony experience. With authentic and gourmet dining options, unlimited top-shelf spirits and nightly entertainment, guests can enjoy a Dream vacation at Dreams Tulum Resort & Spa.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Dreams Tulum Resort & Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. In the event of an early departure, the property will charge you the full amount for your stay.
No special conditions apply for groups.
WiFi is available in all areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
Pets are not allowed.
Children of any age are allowed.
Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
Children up to and including 3 years old stay for free when using an existing bed.
Children from 4 years old to 12 years old stay for US$133.33 per person per night when using an existing bed.
People no matter the age stay for US$0 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Facilities
Parking, Restaurant, Room service, Meeting/banquet facilities, Bar, 24-hour front desk, Tennis court, Sauna, Fitness centre, Golf course (within 3 km), Garden, Terrace, Non-smoking rooms, Airport shuttle, Fishing, Babysitting/child services, Laundry, Dry cleaning, Facilities for disabled guests, Barber/beauty shop, Family rooms, Breakfast in the room, Ironing service, Free parking, Internet services, Lift, Express check-in/check-out, Safety deposit box, Valet parking, Currency exchange, Spa and wellness centre, Massage, Children's playground, Table tennis, Soundproof rooms, Chapel/shrine, Car hire, Tour desk, Fax/photocopying, Diving, Snorkelling, Luggage storage, WiFi, Outdoor pool, Free WiFi, Non-smoking throughout, Air conditioning, Designated smoking area, ATM/cash machine on site, Private beach area, Snack bar, Sun terrace, Outdoor pool (all year), Concierge service, Entertainment staff, Nightclub/DJ, Special diet menus (on request), Vending machine (drinks), Vending machine (snacks), Water sport facilities on site, Airport shuttle (additional charge), Shared lounge/TV area, Kids' club, Beachfront, Evening entertainment, Water park, Daily housekeeping, Grocery deliveries, Parking on site, Private parking, WiFi available in all areas, Board games/puzzles, Indoor play area, Kids' outdoor play equipment, Kid meals, Kid-friendly buffet, Accessible parking, Wheelchair accessible, Lower bathroom sink, Pool with view, Heated pool, Pool bar, Shallow end, Wine/champagne, Fruits, Airport pick up, Airport drop off, Tennis equipment, Pet basket, Pet bowls, Coffee house on site, Sun loungers or beach chairs, Sun umbrellas, Outdoor furniture, Beauty Services, Facial treatments, Waxing services, Make up services, Hair treatments, Manicure, Pedicure, Hair cut, Hair styling, Body treatments, Body scrub, Body wrap, Spa facilities, Spa lounge/relaxation area, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Fitness, Kids' pool, Swimming pool, Beach, 24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Swimming Pool, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Physical distancing in dining areas, Food can be delivered to guest accommodation, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Screens or physical barriers placed between staff and guests in appropriate areas, Invoice provided, Property is cleaned by professional cleaning companies, All plates, cutlery, glasses and other tableware have been sanitized, Guests have the option to cancel any cleaning services for their accommodation during their stay, Delivered food is securely covered, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available