Copthorne Makkah Al Naseem
24245 Mecca, Al Taif Road, Al Naseem District
Informations about hotel
Accomodation
Set in Makkah and with Masjid Al Haram reachable within 15 km, Copthorne Makkah Al Naseem offers concierge services, non-smoking rooms, a shared lounge, free WiFi throughout the property and a restaurant. The property is situated 18 km from Hira Cave, 2.8 km from Assalamu Alaika Ayyuha Annabi and 7.6 km from Jabal Thawr. The accommodation features room service and free shuttle service for guests. Guests at the hotel can enjoy a buffet or a continental breakfast. Speaking Arabic, English, Hindi and Urdu, staff are willing to help at the 24-hour front desk. Zamzam Well is 14 km from Copthorne Makkah Al Naseem, while Makkah Museum is 19 km from the property. The nearest airport is King Abdulaziz International Airport, 104 km from the accommodation.
Please inform Copthorne Makkah Al Naseem in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Please note that all reservations must be guaranteed with valid credit card. This same credit card will be required to be presented with owner ID upon arrival otherwise guest must present alternative method of payments. Hotel check in and check out policy during the period from 06 May 2019 to 03 June 2019 to be as follows: Check-In time : 18:00 Check out Time: 12:00 During the month of Ramadan: -Guests who booked breakfast will have Ramadan Suhoor instead. -Guests who booked breakfast and dinner will have Ramadan Iftar and Suhoor Instead Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Parking is subject to availability due to limited spaces. When booking half board, please note that drinks are not included.
WiFi is available in all areas and is free of charge.
Free public parking is possible at a location nearby (reservation is not needed).
Pets are not allowed.
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
Children from 12 years old to 17 years old stay for SAR 50 per person per night when using an existing bed.
People 12 years old and over stay for SAR 70 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Facilities
Parking, Restaurant, Room service, Meeting/banquet facilities, 24-hour front desk, Fitness centre, Non-smoking rooms, Business centre, Laundry, Dry cleaning, Facilities for disabled guests, Family rooms, Breakfast in the room, Ironing service, Free parking, Internet services, Lift, Express check-in/check-out, Safety deposit box, Soundproof rooms, Fax/photocopying, WiFi, Free WiFi, Non-smoking throughout, Air conditioning, Designated smoking area, Concierge service, Private check-in/check-out, Shuttle service (free), Lockers, Shared lounge/TV area, Kids' club, Daily housekeeping, WiFi available in all areas, Street parking, Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink, Emergency cord in bathroom, Fruits, Visual aids: Braille, Auditory guidance, Picnic area, Shuttle service, 24-hour security, Key card access, Security alarm, Smoke alarms, CCTV in common areas, CCTV outside property, Fire extinguishers, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Physical distancing in dining areas, Food can be delivered to guest accommodation, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Mobile app for room service, Invoice provided, Property is cleaned by professional cleaning companies, All plates, cutlery, glasses and other tableware have been sanitized, Guests have the option to cancel any cleaning services for their accommodation during their stay, Breakfast takeaway containers, Delivered food is securely covered, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available