Mandarin Oriental Palace, Luzern
6006 Luzern, Haldenstrasse 10
Informations about hotel
Accomodation
Mandarin Oriental Palace, Luzern features a garden, terrace, a restaurant and bar in Luzern. This 5-star hotel offers a concierge service. The accommodation provides room service, a 24-hour front desk and currency exchange for guests. At the hotel, every room is fitted with a desk. Rooms are complete with a private bathroom equipped with free toiletries, while certain units at Mandarin Oriental Palace, Luzern also provide guests with a balcony. All units include a safety deposit box. Popular points of interest near the accommodation include Lido Luzern, Lion Monument and KKL Culture and Convention Centre Lucerne. The nearest airport is Zurich, 64 km from Mandarin Oriental Palace, Luzern, and the property offers a paid airport shuttle service.
Quai 10 is closed from Wed 24 Jan 2024 until Tue 30 Apr 2024 Minamo is closed from Wed 19 Jun 2024 until Thu 27 Jun 2024 Minamo is closed from Wed 06 Nov 2024 until Thu 28 Nov 2024 Colonnade is closed from Sun 07 Jul 2024 until Wed 04 Sept 2024 When booking more than 5 rooms, different policies and additional supplements may apply.
WiFi is available in the hotel rooms and costs CHF 15 per 24 hours.
Public parking is possible at a location nearby (reservation is not needed) and costs CHF 55 per day.
Pets are allowed on request. Charges may be applicable.
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
Children from 12 years old to 17 years old stay for CHF 190 per person per night when using an existing bed.
People 12 years old and over stay for CHF 190 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Facilities
Parking, Restaurant, Pets allowed, Room service, Meeting/banquet facilities, Bar, 24-hour front desk, Sauna, Fitness centre, Garden, Terrace, Non-smoking rooms, Airport shuttle, Laundry, Dry cleaning, Facilities for disabled guests, Ironing service, Internet services, Lift, Express check-in/check-out, Safety deposit box, Valet parking, Currency exchange, Spa and wellness centre, Heating, Fax/photocopying, Luggage storage, WiFi, Allergy-free room, Non-smoking throughout, Air conditioning, Designated smoking area, Sun terrace, Concierge service, Private check-in/check-out, Shuttle service (additional charge), Trouser press, Airport shuttle (additional charge), Lockers, Daily housekeeping, Paid WiFi, Kid meals, Kid-friendly buffet, Parking garage, Electric vehicle charging station, Accessible parking, Wine/champagne, Airport pick up, Airport drop off, Pet basket, Pet bowls, Outdoor furniture, Spa facilities, Steam room, Spa lounge/relaxation area, Fitness, Shuttle service, 24-hour security, Key card access, Security alarm, Smoke alarms, Fire extinguishers, Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guest accommodation is disinfected between stays, Physical distancing in dining areas, Food can be delivered to guest accommodation, Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed, Invoice provided, Property is cleaned by professional cleaning companies, All plates, cutlery, glasses and other tableware have been sanitized, Guests have the option to cancel any cleaning services for their accommodation during their stay, Delivered food is securely covered, Access to health care professionals, Thermometers for guests provided by property, Face masks for guests available